Frequently asked questions

Where do you ship from ?

We ship from Ottawa, Canada



Are all your products cruelty free?

Yes! All of Unik Kollektion products are Cruelty free and vegan !



How much is shipping ?

Standard First Class Shipping > CAN: $5.00 & International: $15.00 (we are not responsible for any extra custom fees some countries may require)



How many times can I reuse my Unik Lashes?

You can reuse each pair up to 25 times on average. With proper care it can be reused more than that. Please see our Lash Care instructions for how to best maintain your lashes for a maximum amount of wears.



How do I chose the PickUp option, and is there a fee?

No fee for pick up! Allow us 24 hours for your item to be ready to picked up. When checking out you will have to choose the Pick up option and we will send you an email on our Ottawa Central pick up locations : - 110 Place Dorleans Drive (Shopping Centre) - 1980 Ogilvie Rd, Gloucester (Shopping Centre) - 1200 St Laurent Blvd (Shopping Centre) And we will communicate with you on the best hours and time fitting for you